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just want to drop a big thank you to your team. I have used
Hoover Fence for all of my fencing needs over the last 5 years.
I have always experienced great customer service and
communication. I will always recommend Hoover Fence to my family
and friends! I recently placed an order for Vinyl fencing and
tip my hat to Jeff for his help in (of all things) delaying the
delivery of my order from the trucking company. I just placed
another small order due to my miscalculation on what was
included in the gate kits and I am sure I will recieve superior
service from your team. Thanks!
Doug F., Washington, IL
Dear Hoover Fence,
I just wanted to let you know how pleasantly surprised I was fixing my broken gate... I ordered the two units below but all I needed was one wheel and axle (not the steel box). I ordered two because I figured I would change both sides/wheels. I removed one new wheel and axles from it's new box. The new wheel fit perfectly within my existing box which is welded and would not have been easy to remove; I didn't use the new steel box for that wheel/side. For the other side (which still had an operational but very old wheel) I figured I would use the other new steel box and wheel as is to see how it mounted and would hold with just through-bolts which I used from the other unused steel box. Yes, I have two wheels on that one side but that side is much heavier because of some thicker steel and modifications to the gate. The old wheel is too worn to roll all the time so most of the weight is on the new box and wheel which seems to be holding-up great. Nothing usually works so easily and well for me I was just blown away with the results.